Data Privacy Statement
General information on data protection

Status: 20th May 2018

We are committed to protecting your personal data. We process your data exclusively in accordance with the relevant statutory provisions (GDPR, Telecommunications Act TKG 2003). The purpose of this information on data protection is to inform you about the most important aspects of data processing within the framework of our website.

1. Contacting us
When you initiate communication with us using a web forma or e-mail, the data that you provide for the purposes of processing your request and any follow-up questions shall be stored with us for six months. We do not transmit such data to third parties without your consent.

2. Cookies
Our website uses so-called cookies. These are short text files that are transferred to your end device via your browser, but do not cause any harm to your device.
We use cookies to make our offer user-friendlier. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser when you re-visit our website.

There are three categories of cookies:
• cookies strictly necessary to secure basic functions of the website
• functionality cookies securing the website’s performance
• targeting cookies improving user experience.

Statistical analysis (Tracking)
The following targeting cookies are used for statistical analysis of the use of our web offer.

Google Analytics
This website uses Google Analytics, a web analytics service offered by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable us to analyse your use of our website. As a rule, the information generated by the cookies about your use of this website are transferred to a Google server in the USA and stored there. If IP anonymization is activated on our website, your IP address will be first shortened by Google, though only within the European Union member states and other European Economic Area member states.  The full IP address will be transferred on a Google server in the USA and then shortened only in exceptional cases. Google uses such information, based on a contract with the operator of this website, to evaluate your use of the website, compile reports on activities on the website and provide to the website operator other services in connection with the use of the website and the internet. The IP address transmitted via your browser in the framework of Google Analytics is not consolidated with other Google data. You may prevent the storing of cookies by setting your browser software appropriately; however, we wish to draw your attention to the fact that, in such event, you may be unable to utilise some functions of this website in full extent.

In addition, you can prevent collection of the data generated by cookies regarding your use of the website (incl. your IP address) and its transfer to Google, as well as processing of such data by Google, by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de

Furthermore, you can prevent collection of data by Google Analytics if you click on the following link:
Google Analytics deactivate
An opt-out cookie will be set enabling you to prevent future collection of your data during your visit of this website.

You can find further information on the terms of use and protection of data at https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

IP anonymization
Your IP address will be collected but immediately (e.g. by deleting the last 8 bits) pseudonymized, making only a rough localisation possible.

Social media cookies
By default, we do not set any social media cookies and thus do not transmit any data to social networks. Data are recorded only through the performance of an active operation on social media ("share", "tweet" etc.).
Limitation of functions without cookies
If you do not wish that cookies are used, you can set your browser so that you are informed about the installation of cookies and can allow their use on a case-by-case basis.
If cookies are deactivated, the functionality of our website may be limited.
You can delete cookies already located on your computer at any time. The manner of doing so differs from browser to browser; therefore, please consult the instructions for the use of your browser (under "Help" in the browser menu).

3. Newsletter
You have the option to subscribe our newsletter via our website. To process such request, we need your e-mail address and your declaration that you agree to receive our newsletters.
As soon as you have registered to receive your newsletter, we will send you a confirmation e-mail with a link where you confirm your registration.
You may cancel your subscription of our newsletter at any time. Please send your cancellation to the following e-mail address: office@complexcore.at or cancel it when you receive our next newsletter by clicking on the relevant link in its footer. We will immediately delete your data connected with the distribution of our newsletter.

4. Your rights
As a rule, you have a right of access to, and of rectification, deletion, restriction, and transmission of data, the right to revoke your consent and the right to object to the use of data. If you believe that the processing of your data breaches data protection laws or otherwise threatens your claims under data protection laws, you can complain to the relevant supervisory body. In Austria, the body competent to deal with such complaints is the Data Protection Office (Datenschutzbehörde).

5. To reach us, please use the following contact information:
ComplexCore GmbH
Managing Director: Roman Jahoda
Ulrike-Gschwandtner-Str. 6
5020 Salzburg
Austria
+43 664 2260788, office@complexcore.at

6. Data protection officer:
To fulfil all requirements under the new Act on Protection of Data, we have appointed an external data protection officer.

Thomas Mayer
RTM Business IT GmbH
Arnsdorf 2
5112 Lamprechtshausen
Mail: datenschutz@rtm-bit.at

Imprint

ComplexCore GmbH
Roman Jahoda, CEO
Ulrike-Gschwandtner-Straße 6
5020 Salzburg
Austria

E-Mail: office@complexcore.at
Tel.: +43 664 2260788

VAT number: ATU 67986815
FN 397215s, Landesgericht Salzburg
Member of Wirtschaftskammer Salzburg, associated to Wirtschaftskammer Österreich (WKO)

Terms of use

This web site can contain notes concerning other property rights and information relating to copyright, which must be noted and observed. This shall particularly apply to logos, images,sound files and videos. The downloading, printing and storage of files from this web site is permitted exclusively for private purposes. Any other use or publication requires the specific agreement of the publisher in written form. The publisher shall assume no liability for loss of data and damages arising there from provided or other technical losses that may occur through the viewing or downloading of data on this website. The publisher shall assume no liability for the content of any internet sites linked to the content of this web site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Information

Online Dispute Resolution in accordance with Article 14, Section 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS) that may be found here: http://ec.europa.eu/consumers/odr/